Salford Royal and three other hospitals in Greater Manchester must improve, inspectors have said after finding that services including A&E are understaffed. The Care Quality Commission (CQC) said that staff work 'incredibly hard under pressure', but nurses often felt 'unsafe' on wards due to workforce shortages.
Emergency departments were deemed 'overcrowded' with patients cared for on corridors and not enough suitably qualified staff to keep them safe. Staff across all four hospitals in surgery, medical care and maternity services have not done mandatory training including in resuscitation and safeguarding.
And some staff said they did not always feel respected, supported or valued. The Northern Care Alliance (NCA) which also runs hospitals in Bury, Oldham and Rochdale has been told it 'requires improvement' in its first inspection.