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TechRadar
TechRadar
Craig Hale

Salesforce reveals digital twin for business ops so your business can test AI agents before deployment

Salesforce
Salesforce Agentforce.
  • Many AI pilots fail real-world operations and 95% of GenAI pilots don’t reach production, Salesforce claims
  • CRMArena-Pro lets enterprises stress-test their AI agents with digital twins
  • Two new benchmarks are used for stress-testing AI agents

Salesforce says enterprises are struggling with their AI pilots failing in real-world operations, and has launched CRMArena-Pro, a new service to allow businesses to create a digital twin of their operations to stress-test AI agents before they get deployed.

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