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TechRadar

Mike Moore

Salesforce CEO: Get ready for agents - the third wave of AI

Salesforce Marc Benioff DreamForce

Dreamforce 2024.

The future of AI is set to be powered by agents able to provide a customizable and personalized experience like never before, Salesforce's CEO has declared.

"This is the third wave of AI - agents," Marc Benioff said in his opening keynote at the company's Dreamforce 2024 event in San Francisco, championing its new Agentforce platform as the next major leap for the technology.

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