Christmas shoppers have complained of an 'emergency situation' in the Sainsbury's car park at Castle Court, with gridlocked traffic creating queues of up to an hour. Several posts on social media have criticised the store's "poor management of the traffic" on Monday (December 19).
But Sainsbury's told Bristol Live the congestion was due to "roadworks and closures in the surrounding area."
Many of those shoppers affected took to social media yesterday to complain about the queues and the stores handling of the traffic. At 1.49 pm, one customer described the scene on Twitter as an "emergency situation" and complained to Sainsbury's that "No one can get out or in and there no staff out here to sort the situation."
