Ryanair gave a cheeky response to a passenger who complained about her window seat.
An Irish woman recently flew with the airline, and jokingly complained on Twitter about her seat on the flight. Marta Kelly, 38, was flying from Warsaw to Malta for a holiday with her husband and had paid around €14 extra for a window seat.
However, Marta was surprised when she arrived at her seat and discovered the tiny window. The window was hilariously small, and there was no way she could see outside from her seat.
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She jokingly complained to Ryanair about it on Twitter, sending a photo of the 'window' with the message: “I paid for the window seat.”
A member of the Ryanair social media team clearly saw the funny side to the complaint, and replied on Twitter with a copy of her photo. The picture had a red circle around the tiny "window."
Mum Marta, from Limerick, said: “I loved the extra leg room don’t get me wrong. But thought it was a great opportunity to tweet at Ryanair because they always joke about window seat 11A that has no window at all.
“This was too funny to pass on. Love their marketing team and the banter they have. I like having a laugh and was hoping they will take it in good humour – they did. Still laughing at the commotion it caused."
Ryanair’s response to Marta’s ‘complaints’ received over 367,000 likes and over 2,000 replied. While most people appreciated the joke, some took it a bit seriously with one person writing: “This is why I would never fly with Ryanair again.”
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