A passenger on Ryanair was forced to leave his two six year old children at the airport after a passport row. He has said the incident has ruined his holiday.
Jon Compson was forced to leave his six year old twins at the airport after staff told him his passport was invalid. But two days later, it was discovered that he actually could have flown.
Despite the airline stopping him from flying, it turns out his passport was actually in date and he should have been able to travel.
READ MORE - Ryanair passenger forced to leave six year old twins at the airport after passport row
He told The Mirror :"The financial expense is bad enough, but because of this error, my family and I spent two days under extreme stress and anxiety. I haven’t yet received a response back from Ryanair, however I am not very hopeful that they will pay out, so will most likely have to continue my claim through the financial ombudsman service.
"It caused all of us a huge amount of stress, my girlfriend had to travel with all of our luggage including two big suitcases and two car seats. My twins were very upset and couldn’t understand why I was not with them. It’s the first time we’ve been apart since they were born."
A spokesperson for Ryanair said that Jon was correctly refused travel "as his passport did not meet the entry requirements for travel to the EU". The company said that his passport would not have been valid for at least three months from the return date of travel from Portugal, meaning he was ineligible to travel under post-Brexit rules.
"However, as Mr Compson obtained authority to travel from Portuguese Immigration Department, he was subsequently accepted to travel from Stansted Airport to Lisbon on 2 April 2022," the spokesperson said.
"Ryanair requires each passenger to ensure that their passport is valid for travel (as set out in 1 & 2 above) on both the date of their outbound and return flight dates."
