Holidaymakers were hit with travel chaos at East Midlands Airport this month after IT problems and staff shortages led to passengers missing flights. Almost 100 people were left at the departure gates and told they were "too late to board".
That was despite arriving in plenty of time to catch their flights, with three Ryanair journeys set to depart between 7am and 8am to popular holiday destinations Fuerteventura, Lanzarote and Tenerife, reports LeicestershireLive.
On Tuesday, April 4, flights took off without a large number of passengers on board, with some of those left behind said to be "in tears". Holidaymakers reported they arrived as early as 5am to be met with just one staff member at a check-in desk.