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Manchester Evening News
Manchester Evening News
National
Kieran Isgin

Ryanair hits back after passenger complains about 'window seat'

Due to Ryanair becoming synonymous with budget airlines, most holidaymakers that fly with them don't expect too much.

However, when booking a seat, you would expect to get what you paid for. Well, for one bewildered Ryanair passenger he got much less than he paid for.

Posting a picture on Twitter, user MartaVerse posted a picture of their seat on a flight. The problem with the picture, however, is that they paid for a window seat and were instead placed next to the plane's exit door.

Read more: Much-loved Northern Quarter restaurant forced to cut opening hours due to rising energy bills

Writing on Twitter, the user said: "Seriously @Ryanair I paid for the window seat." In a somewhat half-hearted response, the airline's official Twitter account decided to point out to the user that they were placed next to something akin to a window.

However, the so-called window was nothing but a small glass hole a few inches in diameter in the exit door. Other social media users were quick to point out the hilarity of Ryanair's response, with one user commenting: "There's no such thing as customer service anymore and it's great."

Another user wrote: "As always Ryanair prepared to step it up a level if needed - if you don't like it, here's the door! I'd have just gone straight to that so I admire your patience."

A third user wrote: "Omg haha I hate Ryanair but I love Ryanair". However, some users failed to see this as a laughing matter, with one user writing: "Why do people complain using Ryanair? They are cheap for a reason, that's why you're not getting British Airways.

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