Budget airline Ryanair didn't take criticism from one passenger lying down after a social media complaint over its charges. The customer was upset after discovering you have to check in for your Ryanair flight before you arrive at the airport to avoid paying extra costs.
Twitter user Paul Healy wrote: “Another reason not to fly Ryanair If you don’t pay for prebooked seats you can only check in max 24 hours before your departure, meaning you need to check in for your return while away, most likely forgetting and then costing €55 to do it at the airport if <2 hours before flight.”
But the airline was fast in giving a tongue-in-cheek response, sharing a screenshot with the “reminder” function circled with the caption “adulting is hard”, reports the MEN.
Other social media users were quick to reactwith several saying it’s to be expected. Bella wrote: “As people said before you get what you pay for!!! I personally love their genuinely affordable tickets.”
Meanwhile, Lucy added: “Flew with Ryanair several times and never forgot to check in even during a three-day bender in Benidorm.” Twitter user Salvu Agius said: “How can you forget to check in but still remember to go to the airport?”
Another enjoyed Ryanair's response and simply replied: lol #sassy" But one user said that online check-in can sometimes feel pointless if you’re dropping luggage off anyway. Jonny Timberlake wrote: “The real question is, what actually changes if you check in online, you still have to get to the airport hours in advance of your flight, you still have to queue to drop off luggage, still have to show your passport and other docs, what is the point?”.