Ryanair’s ‘Customer Verification Process’ for tickets booked via third party websites has drawn the attention of the country’s Data Protection Commission (DPC).
An affected customer speaking to consumer rights programme Rip Off Britain (via The Register), claimed the stringent process entails “an ID check, facial similarity [checks], [a] liveness check and [a] profile data check”, with some customers opting to write off the cost and book a flight with a different airline upon failing it.
