Royal Mail has asked Ofcom to allow it to offer tracking for all parcels sent first or second class around the UK, as the company raised concerns over the communications regulator’s planned shake-up of the postal service.
Ofcom has been holding a consultation on a proposed overhaul of the universal service obligation (USO), the remit held by the 508-year-old Royal Mail to deliver nationwide at one price, six days a week, at a time when people are sending ever fewer letters.
