Unlike most commuters plugged into a podcast or a Spotify playlist, Ben Harrington has to listen intently to the noises Melbourne trams make as they approach a stop – it’s how he tells his regular 96 service apart.
As is common for most blind and vision-impaired travellers, Harrington has struggled to navigate public transport in Melbourne. He is largely unable to distinguish the route numbers displayed on tram exteriors, and he can’t read timetables.
