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Technology

Rivian's CEO Is Right. Apple CarPlay Is Overrated

Rivian's RJ Scaringe isn't the first automotive executive to foresee a future without Apple CarPlay. But he is the latest one to infuriate fans of the ubiquitous smartphone projection system by offering up reasons why Rivian doesn't intend to use it on its EVs. And it's time for those fans to consider that maybe automakers are moving beyond what Apple has offered for the past decade into something more suited to the future. 

To recap, Scaringe went on The Verge's Decoder podcast and said Rivian wants the in-car user experience to feel "consistent and holistically harmonious," which precludes hopping out of CarPlay to engage more Rivian-specific functions like opening the front trunk. I'd go further than that example and cite things like Rivian's software-based off-roading, ride height and drive mode controls—especially with the sleek-looking graphics suite coming to the 2025 models. "I think it often gets more noise than it deserves," Scaringe said of the system. 

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The battle over Apple CarPlay

Automakers are improving at software, but many buyers say they can't live without Apple CarPlay. But for how long? 

Yet CarPlay has vocal, die-hard supporters, and their reaction was often fierce on social media—including from hopeful Rivian buyers interested in the EV brand's expanding lineup. One user described the move as one that "really shattered my hopes of getting one of their cars in the near future." Many others described the lack of CarPlay as a dealbreaker for any new vehicle purchase. 

The thing is, Scaringe is actually right. And Tesla, which has always done software in-house, is, too. And astoundingly, so is General Motors, which also famously (or infamously) is going without CarPlay. Car software is evolving so quickly that Apple CarPlay is beginning to look obsolete—at least, until its more aggressively modern iteration comes out.

Most drivers just haven't experienced it yet.

Yes, Car Software Is Getting Better 

To understand why people feel so attached to Apple CarPlay (and Android Auto, although as a longtime iPhone user, I'm far less qualified to weigh in there) it helps to start with a number: 12.6. 

That's not the name of some software version. It's the average age of cars on American roads today. People are driving their cars longer than ever, and can you blame them? Cars are better made than they've ever been, and besides the ultra-high interest rates and new car prices we're experiencing can make a new car purchase feel more out of reach than ever.

But if you're driving some car from the 2010s, as many people still are, CarPlay is a godsend. The past decade was when automakers really went full-court press with "infotainment systems" to control music, navigation, car settings and other features. And they were roundly terrible at it. Automotive chipsets were (and in many cases still are) primitive and slow compared to the smartphones most users knew and trusted, and what's worse, in-car menus, software features and the overall UX were a nightmare. 

Trigger Warning: Cadillac CUE.

I spent most of that decade reviewing cars for Jalopnik and I can recall very few in-car software suites I actually liked, but plenty that I absolutely loathed. Remember Cadillac's CUE? I do. I wish I could forget it, but it returns to me in my nightmares on occasion. 

That's where CarPlay shined. It was a system that looked and felt just like your smartphone and reflected, quite literally, its key functions, like navigation and texting. Almost every car from around 12.6 years ago was better when CarPlay was active, instead of whatever native system it used. 

But times are changing. The name of the game is software now, and car companies responded in kind. Many are transforming themselves, however awkwardly and haltingly, into tech companies—and quite often poaching top software talent from Silicon Valley and even Tesla to figure it out. They're adding chips from computing titans like Qualcomm and Nvidia too, not the purposefully dated stuff that existed in cars for so long. 

They have to do this for an electrified future and for key things like autonomy, over-the-air updates and subscription features they hope will drive significant revenue someday. (It hasn't worked yet, but know they will keep trying.)

Kia EV9 Infotainment Review

And they are getting better. Perhaps my perspective is skewed because I almost exclusively test new EVs now, and they tend to be the "tip of the spear" products in terms of technology. But I routinely see automotive software experiences across the board that I never could've imagined even a few years ago.

Take Toyota, for example. Great, reliable cars, sure. But even people inside that company will admit it spent the last decade as a laggard on the tech front; its infotainment systems were often ugly and slow, like 8-bit consoles in an Xbox and PlayStation world.

2024 Toyota bZ4X Photos

Yet Toyota's really upped its game lately with a partially Google-powered system that's attractive, fast, packed with features and has very good voice recognition. It still lags a bit on EV-specific features for cars like the bZ4X, but it's one hell of an upgrade. In fact, Google's Android Automotive OS-powered systems (which, confusingly, is different from Android Auto) used by GM, Volvo and others are among my favorites now, with native apps like Spotify and connections between the car and Google Maps offering some truly modern upgrades. 

"I've been loving the software," one InsideEVs editor said about his new GM EV. "It's really good if you don't care about CarPlay (I don't.) Using Google Assistant to play albums and playlists on the built-in Spotify app is nice." And reporter Tim Levin didn't miss it either on his recent Cadillac Lyriq test, as that GM EV does allow CarPlay. Neither did I when I drove a GMC Hummer EV recently. 

Let me put it this way: when I rented a Chevrolet Bolt EV on a trip a few months back, I was happy to use Apple CarPlay. I have never missed it on any of GM's newest EVs. I have considered adding it to my 2018 Mazda 3, which has an infotainment system that works fine but has navigation comically inferior to my phone.

CarPlay Is Getting Old

Have I plugged in my phone to use CarPlay on my 2024 Kia EV6, which has stellar voice recognition, detailed battery and charging management and world-class EV route planning? Not once. I doubt I ever will. 

And while this layout may be comfortingly familiar to the millions (billions?) of drivers who are Apple users: 

Photo: Hyundai

It looks comically quaint on something as sophisticated as the Mercedes-Benz Hyperscreen, which has an almost endlessly customizable amount of in-car software features:

Mercedes EQS Hyperscreen

And I can't imagine how goofy it would look on Rivian's upgraded new software suite, which is full of clever animations and lovely graphics—and is derived from 3D gaming technology, which you can see at work in the clip below: 

I can't imagine wanting to swap that experience for the same set of Apple icons I've seen since the Obama years. And as Scaringe notes, you'd still have to exit CarPlay to execute several key functions on the vehicle like opening the frunk, especially as automakers like Rivian race to cut down on buttons and the costs therein

Needless to say, what you get today isn't what you have on a 2015 Subaru, or my older Mazda 3, or even some contemporary gas-powered cars. It's improving quickly, to the point where many EVs, in particular, feel as cutting edge as their powertrains. 

2024 Volkswagen ID.4 Pro S

Perhaps the best example recently is Volkswagen, which—despite still being mired in disastrous software and tech headaches that led it to embrace Rivian instead—managed to upgrade the ID.4's OS into something pretty excellent. VW is far from out of the woods, but it's getting better at tech by quantum leaps with every new generation of cars.

Automakers May Not Want It, But Users Still Do

2024 Chevrolet Blazer EV SS interior

It's understandable, beyond the control of things like frunks, why automakers don't want to be beholden to Apple forever. They want to do their own thing. They want to control their own data, make their own maps and charging services, develop their own features and get you to pay for all of it. (Ideally as recurring revenue, too.) And if they can't be competitive on software, they risk becoming just hardware manufacturers instead. Others are kind of leaning into it, as Ford is doing with its next-generation systems.

Yet it's also equally understandable why buyers are so adamant their future cars still have Apple CarPlay. It works. It's what they know and love. Tons of people don't care about, understand or need the most advanced software features out there—they just want something that drives, plays their music and podcasts and has decent navigation.

CarPlay does all of that for them with zero drama, and they don't have to learn something else if they buy or even rent a new vehicle. (Plus, we all know that car dealers are remiss at actually training buyers how to use this stuff if they understand it themselves.) 

This is the hurdle the automakers are going to have to overcome: just as lack of experience is a significant barrier to EV adoption, they have to convince a skeptical public to trust them on software when they haven't experienced this stuff yet. And that's a lot to ask after a decade-plus of in-car tech disasters that may have turned some people off permanently. 

New Apple CarPlay

Plus, CarPlay is changing as well. The next iteration seems poised to take over all of your car's screens, potentially, with an all-encompassing experience that goes well beyond mirroring a few apps. Apple's software game is never to be underestimated, but time will tell if car buyers want that, either. 

In the meantime, perhaps more of them should keep an open mind when they're considering what's next from Rivian, GM, Toyota, or the rest. The days of Cadillac CUE are behind us now, and let's all be thankful for that. 

Still refuse to part with CarPlay? Send me some hate mail: patrick.george@insideevs.com

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