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Dublin Live
Dublin Live
National
Anita McSorley & Jane Corscadden & Rachel Curran

'Ridiculous' Ryanair customer support reply after mum complains of allergy scare on Dublin flight

A mum has spoken out about her poor treatment after she alerted staff to her daughter's severe nut allergy on a Ryanair flight.

Ciara Mullan and her family were travelling to Dublin Airport from Tenerife on Thursday, July 21. The mum, from Co Down, says she made sure to alert the airline to her 17-year-old daughter Abbie's serious airborne allergy to nuts and coconut before their flight.

Speaking to Belfast Live, she said that initially when they boarded the flight on Thursday night, the cabin manager "couldn't have done more" to help the family and put their mind at ease.

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