A restaurant owner has hit out at a potential customer who 'threatened' them with a negative review before even walking through the door.
The Wee Restaurant in North Queensferry, Fife, took to social media after the "arrogant" man had been in touch about a reservation for a large group and made a staff member cry.
They explained the customer had first reached out to them via email, in which they explained they couldn't accommodate the booking, Edinburgh Live reports.
However, after "insisting" multiple times that the Wee Restaurant would have to find a way around it, staff gave the customer a call.
According to the restaurant, the customer had made threats to slam the eatery on TripAdvisor, with staff said to have come off the call "in tears."
Speaking about the phone call, the Wee Restaurant wrote: "Just had the most horrid phone call to a 'Pierre J' from France who wished to book the restaurant for 18 people.
"Which in three emails we advised him we could not accommodate such a large number of people on a Friday dinner service despite his insistence.
"He used the word insist in his second email. In his fourth email he stated he would put a negative reviews on Michelin and TripAdvisor.
"Thus I called him to complain his threats were very poor taste and possibly unlawful.
"He stated he we were being xenophobic and only wanting locals. I told him nothing further from the truth.
"We welcome everyone but only take eight people at any one time so service flows for all.
"I asked for an apology for his threatening email and his incorrect reading of the communications as if he remembers he was offered lunchtime for the booking and we unable to accommodate solely to due with the number of guests in a small restaurant.
"He just didn’t get what he wanted so he was willing to throw his toys out the pram with a threat to my and my staffs livelihood.
"Arrogant man who obviously doesn’t like to be told no, even in a polite manner.
"End of story- me coming off the call in tears with rage and had to go and punch a pillow several times at the frustration of dealing with unreasonable people."
