Tripadvisor reviews really can make or break a business, and that's why staff in establishments will go above and beyond when they're serving you, ensuring you have a great experience - but sometimes, no matter what you do, there will be customers who don't enjoy what you've served them.
Some businesses will feel disheartened when they receive negative comments, but others will turn the negativity on its head and mock it, seeing the funnier side of the situation.
An Italian restaurant in Barrow-in-Furness left their customers cracking up after doing the latter and poking fun at a negative review they received, and the picture recently resurfaced in a Reddit thread named best of British humour.