A resident suffering an infection at a Merseyside care home was given the incorrect dose of medication for six days.
Following a damning CQC report, Millvina House in Anfield has been rated inadequate with the report outlining that the safety of residents is not up to standard. A lack of risk assessment meant that people were exposed to serious risk of harm, with risk assessments not always being accurate or reflecting people's needs.
As part of the safety report, it was also found that people living at the care home were also wrongly administered medication, with one person being given the incorrect dose of antibiotics for six days to treat an infection. The report also states that there was not always a "sufficient supply of medicine" available, with one person being prescribed medicine for diabetes not being given their medication at all during the inspection.
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Also highlighted in the report was the risk to the management of diabetes. The report said that "people were exposed to a significant risk of avoidable harm" due to their health needs not being assessed adequately or managed safely.
When elevated blood glucose was identified in residents with diabetes "appropriate action" wasn't always taken to make sure people were protected from harm. When incidents and accidents were recorded, it was found that there was often gaps in the records and it wasn't always clear as to whether action had been taken to "manage the risks to people" after the incidents occurred.
As well, staffing levels were deemed not good enough, with staff often being interrupted while administering medication, and the leadership of the care home was also seen as inadequate. Both the caring of the service and the effectiveness of the service was also classed as requiring improvements.
A spokesperson for Millvina House said: "It is disappointing when we get things wrong but more important is our need to learn and implement corrective action as a priority. Like all good quality and responsible care providers, we strive to improve all the time, and we will continue to do so.
"We acknowledge there were areas where we fell short of the high standards our residents and relatives rightfully expect and deserve, and we took immediate action and have a comprehensive action plan in place to address this. We have appointed an experienced manager to lead the home to make and sustain improvements.
"We continue to work closely with all relevant authorities and we look forward to the CQC’s next visit where we expect they will note significant improvements."
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