When it comes to feeling supported at work, hearing from bosses regularly—about good news, bad news, and especially no news—is more valuable than just about anything else for workers.
So finds a new report from the MIT Sloan Management Review. In the dark, pre-vaccine days between March and October 2020, researchers from Claremont Graduate University asked nearly 300 employees across industries what one thing their supervisor could do to help alleviate their uncertainty. While it’s a small sample size, their wide-ranging responses revealed the key actions managers should always aim to take, researchers Kristine Powers and Jessica Diaz wrote.
