A report into the controversy surrounding the cancelling of emergency 999 calls by gardai has identified several incidents with “substantial shortcomings” in call handling.
The Policing Authority has published its final report on the police force’s review of the closure of computer-aided dispatch (CAD) incidents.
The authority commissioned Derek Penman to carry out an examination in July 2021, having become aware in December 2020 of issues relating to the invalid closure of CAD incidents.
