Campaigners have accused the care minister of failing to listen after she attended the tail end of a meeting where families of care home residents shared the “soul-destroying” separation they experienced during the pandemic.
Audible shock and gasps filled the room as relatives spoke of being unable to say goodbye to their elderly parents in their final hours, the humiliation of only being allowed window visits and how their loved ones had lost the ability to speak after being isolated for so long.
