Federal regulators have escalated action against the retailer behind about 36,500 adult portable bed rails after the company failed to provide the refunds it agreed to five months ago and is now telling owners to throw the products away rather than wait for a remedy that is not coming.
The Consumer Product Safety Commission warning issued Sept. 3, 2026, states that the agency has served a Notice of Violation on Zhongshan Biankang Medical Equipment Co., Ltd., doing business as Sangohe, of China. The agency says the firm "has been uncooperative in the implementation of the recall" announced on April 2, 2026, and failed to provide the agreed remedy to consumers.