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Nottingham Post
Nottingham Post
World
Laycie Beck

Redundancies possible as Wilko to outsource customer service operations

Nottinghamshire-headquartered retail giant Wilko has confirmed some staff are at risk of redundancy amid plans to outsource its customer service operations to a third party provider.

The company, which is based in Manton Wood Enterprise Park in Worksop, Nottinghamshire, said the changes will have an impact on team members currently employed in the contact centre.

It a statement, the company said staff who are impacted with risk of redundancy will be entering into a period of consultation and opportunities for alternative roles within the business will be explored.

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