£700million is being wasted by people rebooking train seats after missing their prebooked journeys, according to research from rail ticket app, Seatfrog. Every year, two-thirds of the 1.8bn rail tickets sold in the UK are advance tickets requiring passengers to take the specific train they are booked on.
For the 42% of people forced to rebook their train tickets due to changed travel plans, these restrictions carry a hefty price, with 65% of passengers spending up to £100 to buy a new ticket. 44% of passengers admit they’ve missed a train.
Seatfrog has launched a Train Swap feature to enable people to change their train from £2.50.
