Q: I read with interest your recent article about the condo-dweller damaged by his neighbor’s leaky toilet. In that situation, the damage was minor. We had a situation where our upstairs neighbor had a major flood that severely damaged our apartment. Should we address this differently? —Janet
A: Yes, addressing a small leak that causes minor damage can be different from dealing with more significant damage.
However, some parts of dealing with the problem remain the same.
