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The Guardian - AU

Technology

Tory Shepherd

Real criminals, fake victims: how chatbots are being deployed in the global fight against phone scammers

Lenny Ibrahim Malcolm ACCC

Prof Dali Kaafar, from Macquarie University’s Cyber Security Hub, has developed victim bots to deter phone scam callers. — ‘We’re talking about real criminals making our lives miserable’ … Prof Dali Kaafar, from Macquarie University’s Cyber Security Hub, has developed AI victim bots to deter phone scam callers. Photograph: Mike Bowers/The Guardian

A scammer calls, and asks for a passcode. Malcolm, an elderly man with an English accent, is confused.

“What’s this business you’re talking about?” Malcolm asks.

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