KOLKATA: A 21-year-old college student, who had booked a flight to travel from Delhi to Kolkata to meet her ailing grandfather, was left stranded and in tears at Delhi airport on Friday after a ground crew allegedly tore her boarding pass.
AI officials said the complaint is being investigated and a response is expected shortly after the probe. “Strict action will be taken against the person concerned, including discontinuation of service from the Air India pool, if the complaint is found to be correct,” the official said.
