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Liverpool Echo
Liverpool Echo
World
Dayna McAlpine & Lottie Gibbons

RBS announces bank card change affecting millions of account holders

Millions of Royal Bank of Scotland customers will soon receive a replacement for their Visa debit card.

RBS announced they will use Mastercard instead of Visa later this year. The bank said the move to Mastercard offers 'a better overall service to customers' and includes perks such as Priceless experiences.

RBS said they will contact account holders before their new card is posted. Visa cards will stop working as soon as customers receive the new Mastercard.

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According to GlasgowLive, RBS said: "We'll be launching the new cards this year and will let you know closer to the time when you can expect to receive yours through your letterbox.

"Your old Visa card will stop working soon so take a look at how to get your new debit Mastercard card up and running. We'll be launching the new cards this year and will let you know closer to the time when you can expect to receive yours through your letterbox.

"Your old Visa card will stop working soon so take a look at how to get your new Debit Mastercard card up and running. We won't contact you to request any personal details, so any requests you get could be a scam."

When your new Mastercard has arrived, RBS has instructed you to:

  • Chop up your old Visa card
  • Pay once with your new card (using the PIN) or withdraw cash, you'll then be able to use contactless payments
  • Make sure to check that your details are up to date on any websites that you regularly use - don't forget subscriptions and recurring payments

You can find out more about the switch here.

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