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Evening Standard
Evening Standard
National
Ross Lydall

Rail passengers 'missing out on £80m a year' in compensation for delayed journeys

Trainline Avanti West Coast

Rail passengers could be losing more than £80m a year due to difficulties claiming compensation for delayed train journeys.

The “delay repay” scheme allows passengers to claim back part or all of their fare, depending on how late their train arrives at their destination.

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