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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

RAC insurance left me for months without a car or a payout

RAC Coop Insurance
Involved in a no-fault accident but unable to get RAC insurance to pay the claim.
Involved in a no-fault accident but unable to get RAC insurance to pay the claim. Photograph: Beton studio/Alamy

Can you please ask RAC car insurance why it won’t pay my claim, because I have got to the point where I simply don’t know what to do.

On 4 December last year I had a no-fault accident. I have dashcam footage showing the other driver pulling out in front of me. The police attended, and I have witness statements showing I was not at fault.

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