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AAP
AAP
Business
Robyn Wuth

Qantas says sorry with $50 discounts

Alan Joyce has assured Qantas customers that "we're working hard to get back to our best". (Jono Searle/AAP PHOTOS) (AAP)

Qantas has apologised after facing a barrage of complaints over delayed flights, cancellations and mishandled baggage, offering customers a $50 flight discount to make amends.

CEO Alan Joyce conceded the national carrier had been beset by recent "operational challenges" as customers queued for hours at airports around the country.

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