A boss of a dog -friendly pub has hit back at a customer who had left a one-star review and slammed the "rude" service.
The Clickham Inn in Blencow, near Penrith in Cumbria is a historic countryside pub which has a five star rating on TripAdvisor. At the time of writing it has 686 "excellent" reviews, and it is in the top 10 best-rated restaurants in the whole of the Lake District.
However, one diner wasn't pleased with the service, and left a "terrible" review on the travel website. The customer, named John, titled the feedback "WE WON'T BE BACK!!!," and went on to detail his experience.