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The Economic Times
The Economic Times
Aastha Raj

Psychology says people who compliment you right before asking for help may be doing more than being nice

You’re so good at explaining these things. Could you quickly look at this for me?” “Nobody organizes events as well as you do. Can you help me plan this one?” “You always give the best advice. What do you think I should do?” Most of us have encountered some version of this conversational sequence: compliment first, request second. Sometimes the praise is completely sincere. Sometimes it may be strategic without the speaker even consciously realizing it. Psychology suggests the pattern can work because compliments interact with reciprocity, ingratiation, compliance and interpersonal influence.

In fact, experimental research has found that receiving a compliment can make people more likely to comply with a subsequent request. Intriguingly, the mechanism may not simply be that praise makes us like the person asking.

Psychology Says Compliments Can Actually Increase Compliance

Psychologist Naomi Grant and colleagues directly investigated whether compliments could function as a compliance tactic.

Across two studies, people who received complimentary rather than neutral feedback were more likely to comply with a subsequent request from the person who had given the feedback. Compliments did increase liking for the requester somewhat, but greater liking did not explain the increase in compliance. That distinction is fascinating.

Imagine a colleague saying, “You're honestly the best person on the team at presentations,” immediately before asking you to fix their slides.

The compliment does not force you to help. But psychologically, the interaction has changed before the request has even arrived. You have received something positive first. Now they need something from you.

READ ALSO: Psychology says people who always invite others to watch the game may be seeking more than just company

The Norm of Reciprocity May Be the Hidden Mechanism

This brings us to one of social psychology's most powerful principles: the norm of reciprocity. The basic idea is that when another person gives us something beneficial, we often experience social pressure to return something positive.

Classic research by Dennis Regan demonstrated the principle using a small favor. Participants who unexpectedly received a soft drink from another person subsequently bought more raffle tickets from him. Importantly, the favor increased compliance beyond what could simply be explained by liking the person.

A compliment obviously isn't a soft drink. But psychologically, praise can function as a small social reward.

More recent research by Grant and colleagues tested reciprocity, positive mood and liking as possible explanations for the compliment effect. Across two studies, compliments again increased compliance.

The results did not support positive mood or liking as mediators, while manipulating the salience of reciprocity affected how strongly compliments influenced compliance. The researchers concluded that reciprocity helps explain why compliments can work.

Ingratiation Can Make a Request Feel Less Like a Request

Another relevant concept is ingratiation, behavior intended to increase one's attractiveness or favorability in another person's eyes. Compliments are a classic example.

Someone who regularly praises people before requesting assistance may have learned through experience that a warm opening makes the conversation smoother.

Instead of saying, “Can you help me write this report?” they say, “You write these reports so much better than I do. Could you help me?” Notice what changed.

The second version does more than request assistance. It first gives the recipient a desirable identity: you are competent.

A field experiment involving 160 women provides a striking real-world example. A male confederate either complimented a woman's appearance before asking her to have a drink with him or simply made the request. Receiving the compliment was associated with greater compliance with the request.

Compliments Can Work Even When the Connection Is Subtle

The effect has also appeared outside laboratory-style favor requests. In a restaurant field study, a waitress either complimented customers on their choice of main course or did not compliment them. She subsequently suggested a dessert.

Customers who had received the compliment were more likely to follow the waitress's recommendation. The waitress had not provided money or a significant favor. She had provided positive social feedback.

That is what makes compliments psychologically interesting. They cost virtually nothing, yet they can alter the emotional and social context in which the next request occurs.

READ ALSO: Psychology says people who need an energy drink every day may be caught in a powerful brain-behavior loop

Some People May Have Simply Learned That Warmth Works

It would be a mistake, however, to assume that everyone who compliments before requesting help is deliberately manipulating people.

The pattern can develop through reinforcement learning. Suppose someone repeatedly notices that blunt requests receive colder responses:

“Can you finish this for me?” But warmer approaches work:

“You're really good at this. Would you mind helping me?”

Over time, the second communication style can become habitual because it has repeatedly produced better interpersonal outcomes. They may no longer consciously think, I should flatter this person so they'll say yes. They simply learn: be warm before asking.

Psychology Says We May Underestimate How Hard Requests Are to Refuse

There is another reason people may not even need compliments as much as they think.

Research by Vanessa Bohns and colleagues has repeatedly shown that people can underestimate the likelihood that others will comply with their requests. In one series of five studies, requesters tended to overestimate how likely people were to reject requests for favors.

Why?

Saying no has social consequences. People may worry about seeming rude, selfish or uncooperative. A compliment immediately before the request can potentially make this already uncomfortable refusal feel even more awkward.

After hearing, “You're always so helpful,” saying, “Actually, I won't help you,” can feel like contradicting the positive identity someone has just assigned you.

But Complimenting Before Asking Does Not Automatically Mean Manipulation

Context matters enormously. People naturally soften requests with appreciation, praise and politeness. A sincere compliment followed by a request is not psychological manipulation simply because the sequence resembles an influence technique. The more revealing pattern may be conditional praise.

Does someone compliment you at other times, or only when they need something? Does the praise feel specific and sincere? Do they accept “no” comfortably? Or does warmth disappear immediately when the request is refused?

Psychology cannot determine someone's motives from a single compliment.

What research does show is more interesting: praise changes the social environment in which a request is received. Experiments demonstrate that compliments can increase compliance, and newer evidence suggests reciprocity may be an important reason why.

So when someone says, “You're amazing at this, could you do me a tiny favor?” the compliment may be completely genuine. But psychologically, that first sentence may also make the second one considerably harder to refuse.

FAQs

Why do people compliment someone before asking for help?

Sometimes it is simple politeness or sincere appreciation. In other cases, compliments can function as an ingratiation or compliance strategy, consciously or unconsciously making the interaction warmer before a request.

Why does receiving a compliment make refusing a favor harder?

One explanation is reciprocity. Receiving positive social feedback can create subtle pressure to respond positively in return. Interestingly, research suggests liking the requester alone does not fully explain the effect.

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