We talk to so many people in our day-to-day life, and most of these conversations wander aimlessly without any real meaning, direction, or purpose. Yet when a conversation truly counts, success rarely comes down to the exact words spoken. Licensed clinical social worker Robert Taibbi explains in Psychology Today that guiding the emotional direction of an exchange is required for a good outcome.
According to him, anyone can master this habit through ordinary daily interactions with the help of clear goals in conversations and emotional control in communication.
