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AAP
AAP
Jacob Shteyman

Warnings ignored over $30k part that crippled Telstra

Telstra executives have told an inquiry a faulty server was to blame for the telco's major outage. (Susie Dodds/AAP PHOTOS)

Telstra failed to act on repeated warnings to fix an impending bug in a $30,000 piece of equipment that ultimately triggered a devastating network outage.

US-based supplier Microchip Technology warned the telco multiple times a Network Time Protocol server required a software update to prevent a "rollover problem" that would take down the system, Telstra officials told a parliamentary inquiry in Canberra.

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