Get all your news in one place.
100’s of premium titles.
One app.
Start reading
Benzinga
Benzinga
Technology
Anusuya Lahiri

Privacy Activists Caution Against Zoom's Latest Tool

  • Activists have warned against Zoom Video Communications, Inc's (NASDAQ:ZM) analyzing emotion and engagement feature of triggering bias and violating personal privacy, Bloomberg reports.
  • Zoom introduced Zoom IQ, a post-call analysis of speaker sentiment powered by artificial intelligence for salespeople.
  • Zoom IQ offered metrics like engagement or patience to improve future communication and deal-making.
  • More than 25 organizations, including the American Civil Liberties Union and the Electronic Privacy Information Center, called on Zoom to abandon the feature as emotion analysis lacked scientific backing and presented the potential for discrimination and the release of personal data.
  • Price Action: ZM shares traded closed lower by 6.48% at $84.80 on Wednesday.
Sign up to read this article
Read news from 100’s of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.