A care home for people with learning disabilities housed a resident in a 'prison cell' like room with a smashed window, no bed linen, torn curtains and a missing toilet seat.
St Domingo Grove in Anfield, run by Gracefield Healthcare, was slammed by health watchdog the Care Quality Commission (CQC) for its "totally unacceptable" conditions. But as well as the state of the facilities, inspectors were also told by a resident that a member of staff had "verbally and physically" abused them, concerns which had been ignored by a manager.
The CQC had intended to simply carry out a check on the premises' infection prevention and control measures, but widened the scope of its investigation when significant issues came to light.
