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The Guardian - UK
The Guardian - UK
Business
Sarah Marsh Consumer affairs correspondent

Pret a Manger customers left fuming over end of ‘free drinks’

A poster featuring coffee is pictured in the window of a Pret a Manger shopfront
Pret a Manger said it was ‘time to rethink’ the coffee offer. Photograph: Ben Stansall/AFP/Getty Images

Pret a Manger is axing its subscription offering members “free drinks”, almost four years after the deal launched in the UK to attract customers back after the Covid pandemic.

In a move that has upset some customers, the coffee chain said it was “time to rethink” the Club Pret offer, and that instead of providing five drinks a day and a 20% discount on food for a cost of £30 a month, it would charge £10 for a subscription for half-price drinks.

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