A North Carolina woman says a perm at a Garner salon left her hair badly damaged, and that the salon has not given her a refund or a clear response after she asked for help.
The woman, who posts under the username @millyismoody on TikTok and goes by Milly, shared her story in a video that has been viewed 3.9 million times and has more than 419,900 likes and over 20,000 comments.