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The Independent UK
The Independent UK
National
Jabed Ahmed

Premier Inn apologises after Paralympian left stuck in hotel lobby for hours because of broken lift

Premier Inn Paralympic Romford
Martin Rickett/PA Wire

A gold medal-winning Paralympic swimmer was forced to wait for hours in the lobby of a Premier Inn hotel because a broken lift meant she was unable to access her room.

Ellie Challis, 19, and her father Paul arrived at the hotel in Romford after a 200-mile journey from Manchester on 2 December, only to find the lift was out of order.

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