A hugely popular tearoom has spoken out after a customer complained that their food was served hot instead of cold. Having received hundreds of five-star reviews on TripAdvisor, The Rabbit Hole Tea Room in Stoke-on-Trent was rated the city’s best eatery.
Yet one fussy diner was left unimpressed after visiting the cafe, located in Glebe Street, for a belated birthday present this month. The customer shared their experience in a review, posted on May 14, StokeonTrentLive reports.
The customer had ordered the savoury board and tea, which, despite being made with loose leaves, they said ‘had no taste’. Although the waitress offered them extra leaves the diner said that ‘you need to use Yorkshire tea bags’.
