The equalities watchdog has launched a formal investigation into holiday park firm Pontins over "continued concerns" it is discriminating against Gypsy and Traveller guests.
In March last year, the owner of Pontins, Britannia Jinky Jersey Limited, entered into a 12-month legal agreement with the Equality and Human Rights Commission (EHRC) to prevent racial discrimination.
It came after a whistleblower revealed it was using an "undesirable guests" list to exclude Gypsies and Travellers and was operating a discriminatory bookings policy.
