A plush Edinburgh hotel has apologised to an American tourist after their son 'had to sleep on floor' in the luxury suite.
Taking to Tripadvisor, a fuming guest from Boston who stayed at the Scotsman Hotel two weeks ago described how their stay was ruined by taking a whole day to switch rooms because the first one had mould in it.
They also hit out at the lack of accessibility and signage around the North Bridge entrance to the swish accommodation. They were left furious when they eventually moved rooms but it was a double bed instead of a twin so their grown adult son had to sleep on a mattress on the floor.
