A TikTok creator who goes by Kate, posting under the handle @katehallwilson, said in a video that she was told to leave a Planet Fitness location after an employee informed her she owed a $500 balance. She said she was never given an explanation for the charge.
According to her video, she had been going to the gym without any issues and scanning her membership as usual. She said that one day she arrived and found an employee she did not recognize working the front desk, and that the employee stopped her when she tried to scan in.
