Sony left the comments live on yesterday's Phantom Blade Zero State of Play, and the chat was pretty much exactly what you would expect.
Back in July, Sony announced it will stop making discs for new games in 2028, which naturally caused uproar within the community of fans who still want to buy physical games. This has been very much targeted, with the likes of a Marvel's Wolverine trailer being bombarded with comments demanding Sony change its mind – as is the case with most trailers on the PlayStation YouTube channel and most posts on the PlayStation social accounts, even games not published by Sony.