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The Conversation
The Conversation
Samantha Floreani, PhD Candidate, Monash University

Personality tests, dodgy reward programs, AI bots: how rent tech platforms make renting a ‘dehumanising’ experience

If you’re renting a house or apartment, you’re probably all too familiar with rent tech: online systems and apps for searching and applying for properties, paying rent and logging maintenance requests.

These platforms collect, use and circulate an enormous amount of data from and about renters. Renters generally have no choice but to use the platforms, and little say over the data they are required to provide.

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