The UK Government is urging households on traditional prepayment meters to redeem their Energy Bill Support Scheme (EBSS) vouchers, as new data reveals that £160 million in crucial financial support remains unclaimed. So far, some £620 million has been redeemed under the discount scheme which provided a £66 or £67 monthly discount on energy bills between October 2022 and March 2023.
New figures published today show that more than £780 million in EBSS vouchers have been sent to households, with nearly 80 per cent redeemed by customers. These vouchers allow eligible customers, often in low-income homes, to access vital discounts of up to £400 on their energy costs, which Direct Debit customers will have automatically received this winter.
Consumer Energy Minister Amanda Solloway has urged anyone who has not yet redeemed their prepayment meter vouchers to do so now, with the scheme remaining open until June 30, 2023. Customers can redeem the 2.4 million outstanding vouchers at their local Post Office or PayPoint.