The UK Government has published new details on how it plans to deliver the £400 energy bill discount to an estimated 29 million households across the country from this October. Included in the new guidance is crucial information for those using a pre-payment meter, both smart and traditional.
Every household with a domestic electricity account will automatically qualify for the £400 non-repayable grant which will see a discount of £66 applied to their energy bills in October and November, rising to £67 each month from December through to March 2023. The discount will be provided on a monthly basis regardless of whether consumers pay monthly, quarterly or have an associated payment card.
Smart pre-payment meter customers will see the discount credited directly to their smart pre-payment meters in the first week of each month. Traditional pre-payment meter customers will be provided with redeemable vouchers or Special Action Messages (SAMs) in the first week of each month, issued via SMS text, email or post - customers will need to take action to redeem these at their usual top-up point.
