HM Revenue and Customs (HMRC) estimates that more than one million people will have received the £301 cost of living lump sum by the time the payment window closes on Tuesday, May 9. However, it also issued guidance to anyone who thinks they qualify for the payment, but it does not arrive.
Anyone who believes they are eligible for the £301, but does not receive the money during the payment window is advised to wait until after May 16 before contacting HMRC. This is to allow time for their bank, building society or credit union to process the payment, which will appear in statements or online accounts as ‘HMRC COLS’.
The first part of the £900 means-tested support package is for those on Working Tax Credits or Child Tax Credits-only, who do not receive any other qualifying benefit from the Department for Work and Pensions (DWP). If they do, that payment window remains open until May 17 and money will continue to land in bank accounts until that date.
