A woman who waited nine hours for an ambulance after experiencing heart attack -type symptoms says the blame lies with the "entire structure of the NHS ".
Susan Burns, 71, says the ambulance service is doing its best but has "to sit and watch people dying" as it waits to offload patients in long queues at the hospital.
Susan was at home in Stanley Moor, Stoke-on-Trent, on October 8 when she developed chest pains and was shortness of breath, reports Stoke-on-Trent Live.
