A pensioner was left "moaning in agony" on the ground after he was left waiting ten hours for ambulance to arrive.
Emlyn Roberts, 69, was left lying on the pavement while out walking at approximately 12.30pm on March 29.
His family said that he was out for a stroll in the town centre of Colwyn Bay, Wales, when he tripped and sustained serious injuries, which left him in agonising pain, Wales Online reports.
